• JohnnyFlapHoleSeed@lemmy.world
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    8 hours ago

    Is that 11.7% part of middle management or C-suite? That’s about the only aspect of any business that could be reliably replaced with AI

  • Skeezix@lemmy.world
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    9 hours ago

    I guess nobody is asking what happens IF 11.7% of the workforce is replaced. It’s like sawing the branch that you’re sitting on.

    “Sure we helped destroy the economic system, nobody has money to buy our products, but hey we saved 2 million last quarter!”

  • Spacehooks@reddthat.com
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    7 hours ago

    much as $1.2 trillion in wages across finance, health care and professional services.

    Would love to see an actual example of them being better than a person in these fields.

  • Pika@sh.itjust.works
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    8 hours ago

    Honestly the only thing I see current level AI reliably doing without being used as an assistive tool is grunt info work. For example a lot of T1 customer service positions can moreorless be replaced out with the current level of LLM’s that we have. Many T1 support roles consist almost entirely of searching the current customers issue, copy/pasting a boilerplate solution list of what may fix it, asking “did that work?” and if not escalating to the next tier. Hallucinations at this level won’t have a very big impact outside of annoying the customer and the t2 when it gets escalated because it failed to fix the issue. Said system shouldn’t have control over anything, it should strictly be information based. Anything management wise or financial wise or general output of merchandise should not be using these technologies standalone, at most it should be an assistive tool to a human in that position.

    • ninja@lemmy.world
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      4 hours ago

      Being an assistant can make it a replacement. If 1 AI assisted worker can do the job of 1.25 not AI assisted workers you can drop 1 in every 5 workers and still complete the same amount of work (numbers made up).

  • Bronzebeard@lemmy.zip
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    5 hours ago

    Were they assuming it works properly when they made this study? Because it kind of… Doesn’t