• 1 Post
  • 14 Comments
Joined 1 year ago
Cake day: January 4th, 2025
  • italics2@lemmy.worldtoPrivacy@lemmy.ml•I don't know what to do with this information
    31·
    1 year ago

    I have not read the whole article because I’m to lazy but here is a picture from the article you posted. Antimalware is not perfect and cannot detect every threat on your PC. There have been cases of game developer accounts being hacked and then updates being pushed through those hacked accounts including stealer malware / spyware which would then be installed on your PC, which is not a Steam Database breach but a Steam Developer Account Hack. Maybe Steam should have stopped those updates IDK I’m no malware expert. EDIT: Btw. the last Steam Database breach I could find in my 2 mins of searching the web was in 2015.

  • italics2@lemmy.worldtoProton @lemmy.world•Proton keeps dodging my questionsEnglish
    1·
    1 year ago

    First thing that comes to mind: That screenshot is conveniantly cut at the point where there would be an “x”.

    Second: The proton customer support can be shitty sometimes. In my experience if you get someone who responds with a name instead of “The Proton Team” you are in luck and your issue will be resolved to your satisfaction. If you get the standard “The Proton Team” answer it feels like they are using some cheap customer service provider, in which case I have already complained and they written me that they will find the person who contacted me (I assume to be able to complain to the customer service provider).

    Third: The Proton Mastodon Account is not the right place to complain in the first place. If nothing else works (like contact mail a couple of times) then sure. I would write something like: “I have been having trouble with your customer support and want to speak to someone in charge about it, any help?”, if they don’t respond, shame on them, if they do, which they probably will because now it is their image on the line, all fine in my book. Edit: Formating